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Madison Reporter

Tuesday, September 9, 2025

Waukesha DNR Service Center closed after flood; reopening timeline uncertain

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Karen Hyun, Ph.D., Secretary | Wisconsin Department of Natural Resources

Karen Hyun, Ph.D., Secretary | Wisconsin Department of Natural Resources

The Wisconsin Department of Natural Resources (DNR) has temporarily closed its Waukesha Service Center at 141 NW Barstow Street due to flooding caused by recent severe weather. According to the department, heavy rainfall led to a rise in water levels on the Fox River, resulting in submerged streets around the office.

A spokesperson for the DNR stated, "The Wisconsin Department of Natural Resources (DNR) today announced that the Waukesha Service Center at 141 NW Barstow Street in Waukesha County is closed for the immediate future due to flooding from recent extreme weather events."

Recent storms have significantly increased river levels, making access to the area unsafe. The statement continued, "Recent severe rain events have raised the water levels on the Fox River, and the streets surrounding the office are submerged."

The DNR emphasized its commitment to public service during this closure. "The DNR understands the importance of its service centers and will continue to monitor conditions to ensure the Waukesha location is reopened promptly when it is safe to do so," said a department representative.

While cleanup and safety assessments are underway, residents needing assistance or wishing to purchase licenses are advised to use alternative options. The department recommended using Go Wild online services through their official portal at https://gowild.wi.gov/, visiting another DNR service center or authorized license sales agent for in-person needs, or contacting customer service at 888-936-7463.

"The DNR understands the importance of its service centers and will continue to monitor conditions to ensure the Waukesha location is reopened promptly when it is safe to do so," reiterated an official statement.

Updates regarding when operations will resume at this location will be posted on https://dnr.wisconsin.gov/ as new information becomes available.

This temporary closure highlights how local infrastructure can be impacted by extreme weather patterns and underscores ongoing efforts by state agencies like the Wisconsin DNR to maintain public access and communication during such disruptions.

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